Q & A: Limits of Liability
Q: What is the extent of Crozier’s liability for loss or damage to Clients’ property?
A: Crozier’s liability is based on the agreement entered into between the Client and Crozier whose terms control. In general, unless otherwise agreed by the Client and Crozier, Crozier’s liability is limited to $0.60 cents per pound as determined by the actual weight of the unwrapped property. This $0.60 cents per pound is in line with industry practice.
Q: Does Crozier offer Clients the ability to increase the amount of Crozier’s liability for loss or damage to Clients’ property beyond the $.060 cents per pound limitation?
A: Yes, Crozier offers a Declared Value program where Crozier’s liability for loss or damage to client’s property is based on the value declared by the customer and agreed to by Crozier.
Q: How does the Declared Value option program work?
A: Clients may declare the full value of works entrusted to Crozier and if accepted by Crozier, pay increased charges to receive the benefit of Crozier agreeing to increase its potential liability beyond the standard liability limit of $0.60 per pound up to the full value declared by the Clients for loss or damage to any declared works while under Crozier’s control.
Q: How do I sign-up for the Declared Value program?
A: The agreement to be entered into between the Client and Crozier gives all Clients two options for storage, handling and shipping: (1) Limited Liability storage up to $0.60 per pound or (2) Declared Value option up to the full value declared by the Client and agreed upon by Crozier. The client agreement requires each client to select either option, subject to Crozier’s agreement regarding Declared Value.
Q: Are there any exceptions to Crozier agreeing to accept liability for the value declared by the Client?
A: Yes. Crozier liability for Declared Value is based on the terms and conditions of the agreement between the Client and Crozier which controls. The agreement details a number of limitations or exceptions to Crozier’s liability. These limitations and exceptions should be carefully read and understood by the client.
Q: Does Crozier offer insurance?
A: No. Crozier does not offer insurance to its Clients. Crozier offers Limited Liability and Declared Value programs which provide its Clients with a choice regarding the potential extent of Crozier’s liability at different price points for its services.